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Service Tools + Information

At Allison Transmission, we take pride in the quality and reliability of our propulsion solutions. We are committed to not only delivering superior products but also providing extensive support and access to crucial service information and tools to ensure the optimal performance and durability of our products. Whether you're seeking detailed technical publications, diagnostic tools or training, we are here to assist you every step of the way.

Service Resources

Allison Transmission is dedicated to providing the highest quality service and care for our customers and partners around the world.

Allison HUB™

Allison HUB™ provides a centralized location for access to Allison technical information. Access to Allison HUB is available to everyone and provides approximately 1,600 Allison Authorized Distributors and Dealers worldwide with additional resources that support the service of Allison products.

Electronic Diagnostics + Essential Tools

Allison is dedicated to providing our customers, end-users and Allison Authorized Service Network with the latest electronic diagnostics and tooling resources. We invest daily in our tools and training to help ensure you will see the full value of your investment in your Allison propulsion solution.

Publications

Allison offers a variety of ways to gain access to technical publications such as operator's manuals, service manuals or troubleshooting guides. Whether you want to purchase a physical copy of a specific publication or gain access to a digital library of numerous publications, there is a solution for you.

Training

Allison's product training opportunities combine a variety of proven delivery methods to help ensure maximum learning potential for the service professional. We are dedicated to providing our customers, end-users and Allison Authorized Service Network with the latest technical information and training resources.

Repair + Maintenance Information

Diagnostics

Diagnostic Trouble Code Identification and Resolution can be found in the Troubleshooting manual which corresponds with your transmission product family, located on ePubs here.

Symptom Resolution can be found in the appropriate Troubleshooting manual located on ePubs here.

Integrated Diagnostics: Allison DOC® (Diagnostic Optimized Connection) is a Windows-based diagnostic tool that allows users to troubleshoot and service Allison electronically controlled commercial transmissions and transmission control systems. Each Allison DOC software program requires a separate valid subscription license to activate the product. For more information about Allison DOC, visit https://hub.allisontransmission.com/allison-doc.

Contact Us

Connect with an Allison Authorized℠ location near you for more information.