The Allison HUB™ provides a centralized location for access to Allison technical information. Access to the Allison HUB is available to everyone. Likewise, the Allison HUB provides nearly 1,500 Authorized Distributors and Dealers worldwide additional resources that support the service of Allison transmissions.
basic user account features
For free, the below features are available to all Allison HUB users:
Web-Based Service Training
Web modules currently include product familiarization, preventive maintenance and basic diagnostic information for Allison Transmission’s most popular on-highway transmissions – the 1000 Series™, 2000 Series™, 3000 Series™ and 4000 Series™ automatic transmissions. Each module typically takes less than one hour to complete and provides information covering fundamental operational theory, maintenance and service procedures.
Available web-modules include:
- Product Familiarization
- Preventive Maintenance
- Torque Converter Operational Theory
- J1939 Troubleshooting
- Service Issues
- Allison DOC® for Fleets (FuelSense®)
- Product Familiarization
Bulletins that provide general notifications regarding Allison products.
Warranty Status Check
The Warranty Status Check tool allows users to check for coverage on a transmission based on serial number. Results shown are for serial numbers registered with Allison, or for transmissions registered with add Extended Transmission Coverage (ETC).
Allison HUB™ Premium
Allison is offering Allison HUB™ Premium, a subscription package service, which provides an enhanced level of access for Allison Authorized service locations and Basic users.
Key features include:
Digital Manuals provide instant access to the latest revisions of Allison's printed manuals in online and offline formats. Covering all current products, users can access:
- Operation and Maintenance
- Principles of Operation
- Mechanics Tips
- Service Manual
- Troubleshooting Manual
Allison Mobile App
iOS and Android mobile apps available to access Digital Manuals on the go.
Instruction Sheets contain detailed technical information for repairs of specific products and are vital for inspections.
The Allison Parts Catalog is a product database available on the Allison HUB that allows users to search by Serial, Assembly or Detail Part Numbers.
Service Information Letters
Service Information Letters provide instructions for troubleshooting technical components, enhancing product reliability.
Search for build/ship and warranty information to find historical build data, configuration information and warranty claims performed on a transmission.
*To receive channel member pricing, please see the FAQ section below.