Allison HUB™ provides a centralized location for access to Allison technical information. Access to Allison HUB is available to everyone. Likewise, Allison HUB provides more than 1,400 Allison Authorized Distributors and Dealers worldwide additional resources that support the service of Allison transmissions.
Basic User Account Features
The below features are free and available to all Allison HUB™ users:
- Service Tips provide general notifications and service procedures regarding Allison products.
- Warranty Booklets contain warranty information for Allison transmissions used in all applications. They provide the starting dates, mileage and hours (available in most applications) of each transmission warranty.
Our library of Operator’s Manuals covers all current products and is available in a variety of languages. Topics include Power Take-Off (PTO) operation, shift selectors, prognostics, diagnostics, care and maintenance and even driving tips. Users are guaranteed to find each printed manual’s latest revision within this online collection. To learn more about our technical publications, click here.
Warranty Status Check
The Warranty Status Check tool allows users to check for coverage on a transmission based on serial number. Results shown are for serial numbers registered with Allison or for transmissions registered with added Extended Transmission Coverage (ETC).
Web-Based Service Training
Web-Based Training (WBT) modules currently available through a Basic user Allison HUB™ account include product familiarization, preventive maintenance and basic diagnostic information for Allison Transmission’s most popular on-highway transmissions - the 1000 Series™, 2000 Series™, 3000 Series™ and 4000 Series™ automatic transmissions. To learn more about our training opportunities, click here.
Allison HUB™ Premium
Allison also offers Allison HUB™ Premium, a subscription service, which provides an enhanced level of Allison HUB™ access for Allison Authorized Distributors and Dealers and Basic users.
Key features of Allison HUB™ Premium include:
Expand your access with these additional publications:
- Instruction Sheets contain detailed technical information for repairs of specific products and are vital for inspections.
- Service Information Letters provide instructions for troubleshooting technical components, enhancing product reliability.
Digital Manuals provide instant access to the latest revisions of Allison's printed manuals in online and offline formats. To access this feature, users can login directly to Allison’s Digital Manuals portal or access this login link through their Allison HUB™ account. Our iOS and Android Digital Manuals mobile apps also offer access when on the go. Covering all current products, users can access:
- Operation and Maintenance
- Principles of Operation
- Mechanics Tips
- Service Manual
- Troubleshooting Manual
*Our Digital Manuals feature is currently not available or accessible for users in China.
The Allison Parts Catalog is a product database available on Allison HUB™ that allows users to search by Serial, Assembly or Detail Part Numbers.
Search for build/ship and warranty information to find historical build data, configuration information and warranty claims performed on a transmission.