Electronic Diagnostics + Tools
Allison Transmission is dedicated to providing our customers and technicians with the latest technical information and resources. All Allison Authorized service locations have the right tools, training and parts. Given their extensive experience and knowledge, they are always your first choice to properly service your Allison Automatic.
We continually invest in our tools and training to help ensure that you will see the full value of your investment in our product. Allison offers access to fleets, end-users and technicians to the right tools specified for your Allison Automatic, as well as extensive knowledge through our online service tool portals.
ALLISON DOC® (DIAGNOSTIC OPTIMIZED CONNECTION) SUBSCRIPTION SERVICE
Allison DOC® (Diagnostic Optimized Connection) Subscription Service is a Windows-based diagnostic tool that allows users to diagnose, troubleshoot, service, and re-program Allison electronically controlled commercial transmissions and transmission control systems. Each Allison DOC® Subscription Service software product requires a separate valid, time-based subscription license to activate the product.
Below is a list of the Allison DOC® Subscription Service product types:
- Allison DOC® Premium is designed for use on 1000 Series™ and 2000 Series™, 3000 Series™ and 4000 Series™ and TC10® Product Family transmissions, and transmissions using CEC5/CEC3/CEC2/CEC1 controls.
- Allison DOC® Premium (H 40/50 EP™) is designed for use with Allison’s
H 40/50 EP™ Systems. It is capable of reading from H 40/50 EP System controllers using the J1939 communication protocol.
- Allison DOC® Fleets supports the 4th and 5th Generation Transmission Control Modules (TCMs) (1000 Series™ and 2000 Series™, 3000 Series™ and 4000 Series™, TC10 and Off-Highway CEC3 and CEC5 Product Families) with the latest features as well as legacy control systems.
Licenses for each of the above listed products can be purchased through Noregon Systems' Allison Web Store.
VEHICLE COMMUNICATION INTERFACES AND TRANSLATOR DEVICES
Allison DOC® Subscription Service is RP1210C compliant and is compatible with RP1210C compliant vehicle communication interfaces (VCI) or translator devices.
3RD PARTY DIAGNOSTIC SYSTEMS
Allison Transmission works with OEMs and independent 3rd parties, through a Copyright License Agreement, in the development of generic diagnostic tools to establish serial communication between Allison electronic control units and diagnostic scan tools. To learn more, please submit a request by contacting your local Allison office, click here.
SPECIAL SERVICE TOOLS
The Special Service Tools Web Store allows all users the ability to find and purchase service tools which are unique to perform repair and maintenance procedures on Allison products. These tools have been designed to work efficiently and effectively without damaging your Allison Automatic. Users can also find a comprehensive offering of common diagnostic and service tools that are recommended by Allison when performing maintenance and repair procedures. Available tools are sold individually or in kits, allowing a user to purchase the tooling that they need to service their Allison transmission.