If a dispute arises, the following information is necessary to resolve your dispute:
Unpaid Invoice or Incorrect Payment (Quantity)
If you have an unpaid invoice, or have received payment for a quantity that is incorrect, please fax the following to your Allison Accounts Payable Analyst:
- Copy of original invoice
- Copy of proof of delivery (for goods delivered to any Allison dock)
- A detailed explanation of the situation
Incorrect Payment (Unit Price)
If you have received payment, but believe that the unit price is incorrect, please contact your Allison buyer. The Allison Accounts Payable department cannot resolve pricing disputes.
If you are requesting the status of releases of 10% holdbacks Allison has taken on capital and tooling items, contact Carol Hommell at 317-242-2425.
Please do not request the status of an invoice that is not due to be paid, the Allison Accounts Payable department is unable to respond to these inquiries.