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Allison Approved Fluids

At Allison Transmission, quality isn’t just a goal. It’s a promise—a promise to engineer the highest quality transmissions in the world. But this promise doesn’t end after the transmissions are sold. Allison ensures that our high quality transmissions endure with Allison Approved transmission fluids.

 

On-Highway Fluids

 

Off-Highway Fluids

 

Long Live Your Allison Transmission

Why are Allison Approved synthetic transmission fluids the best option for Allison Automatics? Because the specification was developed by people who know Allison best. Allison Approved synthetic fluids provide extended drain intervals and offer thermal and viscosity advantages over conventional petroleum based fluids, as well as other synthetic fluids. Allison Approved Fluids that are synthetic based offer improved viscosity that other fluids can’t offer.

 

Only Allison Approved transmission fluids are formulated for the unique components of an Allison Automatic. Allison has developed a Fluid + Filter Calculator available on the Allison HUB™, which provides change interval information.

 

The Benefits of TES 668®/295®

  • Extended drain intervals
  • Enhanced transmission performance
  • Lower operating expenses
  • Offers optimum transmission protection
  • Backed by an Allison Factory Warranty
  • Supported by our Allison Authorized Service Network

Watch how regular fluid changes with Allison Approved Fluids can help extend the life of your transmission.

 

Do Not Track Signals

Certain web browsers and other devices you may use to access the Site may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, the Site does not respond to “Do Not Track” signals and we do not use or disclose your data in any way that would legally require us to recognize opt-out preference signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.

Other Sites, Links, and Advertisements

Allison expects partners, advertisers, and third-party affiliates to respect the privacy of our Users. However, third parties, including our partners, advertisers, affiliates, and other content providers accessible through the Site, may have their own privacy and data collection policies and practices. For example, during your visit to the Site you may link to, or view as part of an Allison Site page, certain content that is actually created or hosted by a third party. Also, you may be introduced to, or be able to access, information, websites or advertisement features offered by other parties through the Site.

In addition, certain features of the Services may allow you to initiate interactions between the Services and third-party services of platforms, such as social networks (“Social Features”). Social Features include features that allow you to access our pages on third-party platforms, and from there “like” or “share” our content. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Site and the third-party service.

Allison is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

Accessing and Deleting Personal Data; Opt-Out

If you have submitted personal data through the Site, you may be able to review, edit, and control how we use much of this information, by visiting the “My Accounts” webpage. Otherwise, you may be able to access or edit such information by contacting us at webmaster@allisontransmission.com. We may require proof of your identity before we edit or provide you with the requested information. We will use reasonable efforts to supply you with this information and to correct any factual inaccuracies that you identify.

Please also contact us at webmaster@allisontransmission.com if you want us to delete your personal data from our databases.

Additionally, depending on your location, you may have the right to do the following where we process your personal data:

  • Request an explanation of our processing of that data and access to a copy of the personal data that we process;
  • Receive any of your personal data which you have provided to us, in a structured, commonly used and machine-readable format and to transmit those data to a third party, in certain situations;
  • Object at any time to processing of personal data concerning you for direct marketing;
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
  • Object in certain other situations to our continued processing of your personal data; and
  • Otherwise restrict our processing of your personal data in certain circumstances.

Depending upon your location, you may also have the right to complain to your national data protection authority if you are unhappy with how we have used your personal data. This includes the Information Commissioner’s Office in the UK and national data protection authorities in the European Union (as set out here).

Data Security and Integrity

We take reasonable precautions designed to protect the privacy, accuracy, and reliability of any information you provide and that we collect and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. The personal data you provide and we collect is stored within databases that are controlled by us or by our service providers. Since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply, and we collect will not be intercepted while being transmitted to us over the Internet.

If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. You may not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and Site account and are fully responsible for all activities that occur under your password or Site account. You can access and update information in your account profile at any time by logging in to the website with your login name and password. Once you have logged in, you can update certain information such as your name, email, and password.

As a Service to Others

We may provide your personal data to third parties for their marketing and/or advertising purposes, but only if we are permitted to do so under applicable laws relating to direct marketing in your jurisdiction. Users of the Site are given the opportunity to consent to the disclosure of their personal data to a third party or to the use of such information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the User. We do this to ensure that our Users can make an informed choice as to whether they want to share their information with such outside parties. We will provide individuals with a compliant mechanism to exercise their choices.

If you have authorized us to share such information about you with others and later notify us that you no longer want us to share your information, we will cease sharing your personal data for this purpose. However, except as otherwise stated in this Privacy Policy, we do not control the third parties with whom we share such information, and you will need to further notify such this parties if you would like them to cease use of your information.

Disclosures and Transfers of Information

We do not disclose your personal data, except where the disclosure falls into one or more of the following categories:

  1. The disclosure is to outside businesses to perform certain services for us, such as maintaining the Site, mailing lists, processing orders and delivering products and services, sending postal mail, processing, providing marketing assistance, data analysis, etc.;
  2. The disclosure is to persons or entities for whom we are providing services, provided the disclosure is consistent with the purpose for which the personal data was obtained;
  3. The disclosure is pursuant to our data sharing agreement with fleet vehicle partners and telematics solutions providers;
  4. The disclosure is part of a business transaction, in which Allison undergoes a process such as a merger, acquisition by another company, or sale of all or a portion of our assets;
  5. The disclosure is to permit other businesses to perform certain services for us, such as hosting or maintaining the Site, storing your information, processing orders or subscriptions, or providing marketing assistance and data analysis.
  6. The disclosure is to financial service providers or other similar service providers to fulfill and carry out the purchase and provision of goods and services requested by you; or
  7. The party to whom the disclosure is made controls, is controlled by, or is under common control with Allison.

Please note that some Allison group companies are (and some of our service providers may be) based outside the European Economic Area (“EEA”) and the UK, and your personal information may be transferred to locations which do not have the same standards of data protection law as within the EEA and the UK. Where we do so, we ensure that your personal data is subject to safeguards in accordance with applicable data protection laws. If you would like to know more about how we protect your personal data when it is transferred internationally, you can contact us at webmaster@allisontransmission.com.

Cookies and Other Tracking Technologies

The Site also may collect information automatically and using electronic tools. For example, we may automatically collect personal data using “cookies.” Cookies are small text files a website uses to recognize repeat Users, facilitate the User’s ongoing access to the website, and facilitate the use of the website. For information about how Allison uses cookies, please visit www.allisontransmission.com/cookies.

Right To Modify Privacy Policy

Allison may alter this Privacy Policy at any time, including to comply with privacy laws, regulations, and/or our own or industry standards, business practices, or otherwise.

If we make material changes to this this Privacy Policy regarding the ways in which we use or disclose data that we collect, we will use reasonable efforts to notify you (such as by posting notice of such changes on the Site, or by other means consistent with applicable law). We encourage you to review this Privacy Policy each time you access or use the Site or Products. Changes to the Privacy Policy will become effective and will apply to personal data processed and information collected starting on the date we post the revised Privacy Policy to the Site.

In jurisdictions where consent to this Policy may be required, your use of the Site or Products indicates your acceptance of this Privacy Policy and the Terms of Use, including any changes made to this Privacy Policy or the Terms of Use.

How to Purchase Allison HUB Premium
  1. Request an Allison HUB account here.

  2. Login to your Allison HUB account and select Subscriptions under the Publications tab.

  3. Select your subscription’s Duration > Accept to the Terms of Sale > Select Purchase.

  4. After you complete the purchase process, you can enjoy your premium features when logged into your Allison HUB account. 

Can I use your cold and hot testing chambers even if my product is not a vehicle?
Yes.  While the VE+ET was designed to enable vehicle development and testing, our cold environment and hot environment soak chambers can accommodate non-vehicle products.  Please contact us to discuss your unique needs determine how the capabilities of the VE+ET can provide a solution.
Can I get my test data live, if I send the vehicle for you to perform my testing?
Yes.  While we look forward to collaborating with your teams on-site at the VE+ET,  the VE+ET has live collaboration capabilities that enable our customers to participate in testing from remote locations; saving our customers the cost of entire engineering teams traveling to the test site. 
Can I test hot and cold on the dyne with altitude?
Yes.  The VE+ET’s altitude capability is fully operational across the range of our dyne chamber’s hot environment and cold environment capabilities.
I forgot my username and/or password to Allison HUB. What should I do?

To retrieve your Allison HUB username and/or to reset your password, select either the "Forgot Username?" or "Forgot Password?" link on the login page of Allison HUB. Complete either of the self-service forms to receive an auto-generated email that will be sent to the email address associated with your account.

When I try to login to Allison HUB, I receive a message stating that my account is inactive. How do I reactivate my account?

After 90 consecutive days of not logging in, Allison HUB accounts are automatically inactivated. To reactivate your account, select the hyperlinked "here" within the "Please request to reactivate your account here" message and complete the form. Requests are typically fulfilled within 24-48 hours.

Can subscriptions or Allison HUB accounts be shared?

Neither subscriptions or Allison HUB accounts can be shared per the terms of use found on our website.

Allison HUB Premium Plans + Pricing
PlanPricing
Year$394
Month$226
Day$58
Hour$35

*Please contact your Allison representative if you believe your company is eligible to receive special pricing.

What are TAC’s hours of operation?

Twenty-four hours a day, seven days a week

Where do I find Allison DOC Support information?

Allison DOC support information can be found in the “Global Service Information” section in the Electronic Diagnostic section.

Where do I take my Allison transmission for service and care?

Allison Authorized service facilities encompass all of the care that you’ll need to keep your Allison transmission running smoothly and for as long as possible.

From offering Allison Genuine Parts to service and repair to the sales of new transmissions, these locations provide the widest range of service and care for your Allison transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.

Are towing charges to the nearest Allison Authorized service facility covered by ETC?

Yes, if your vehicle is disabled or if towing is necessary to prevent further damage to your transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.